Help Me Now Foundation
Foundation app · 100% GRATIS · €0
Help Me Now lets you send emergency alerts, share your GPS location and keep the people who can help informed when you need support.
The Foundation app and all its features are completely free of charge, forever and for everyone. Born to stand against gender-based violence, built for anyone who needs help.
Foundation €0. No subscription.
Optional hardware is a one-time purchase. No recurring Help Me Now fees.
01 / Foundation · 100% GRATIS
Two levels of alarm, live location, daily reassurance and clear ways to communicate. These are the Foundation’s current app features — completely free of charge, now and always. Use them from your phone; wearables are optional.
Help Me Now Foundation
€0
All the app features listed here remain free of charge forever. Optional hardware is a one-time purchase. No recurring Help Me Now fees.
Get the app at no cost ↗Maximum alarm: “I’m in immediate danger.”
Minimum alarm: “I may be in a dangerous situation.”
Activate location sharing so your Helpers can follow your available position as it updates on their map.
Set a countdown and deactivate it before it ends. If it expires, your configured Helpers can be alerted with your last available location.
Confirm that you are well. If the expected confirmation is missing, your selected Helpers can be notified to contact you.
Show what is happening: share a photo, video or voice message with your available location in the app conversation.
Helpers can receive configured SMS and email alerts without installing Help Me Now. In-app alerts provide an additional route.
Start a telephone call to the appropriate local emergency number. Confirm the call when required and speak directly with the operator.
Choose who sees routine updates. Maximum alarm notifies all your Helpers, including those excluded from everyday sharing.
Review your actions and your Helpers’ actions in the app, in chronological order with their date and time.
Manage contacts, language and available app settings. The app can also include service information and advertising messages.
Every feature is explained below as you scroll. Location updates and alert delivery depend on app settings, permissions and the available connection.
How it works
Start with your phone and the people you trust. Add a wearable when a physical SOS control or independent device better suits your needs.
Download Help Me Now, review the tutorial and configure the permissions and safety actions you want to use.
Add trusted contacts and agree how they should follow up. Review their details and the alert channels together.
If you choose a device, set up its supported phone, gateway or cellular route and check the connection.
Request assistance, communicate and share available position information. Use timers and check-ins for everyday reassurance.
Foundation · Free of charge forever
Use the maximum alarm when you are in urgent danger and need help now. The HELP action alerts all your Helpers, including anyone excluded from your non-emergency sharing. The configured channels carry the request and your available location so they know to follow up urgently.
Use the minimum alarm when you think a situation could become dangerous and want your Helpers to know. Notify Helpers sends a warning so they can get in touch, understand what is happening and be ready to support you.
Configure recipients and alert preferences in advance. Follow the current in-app instructions for activation and confirmation. The interface shown comes from company materials; appearance may vary by version.
Use the assistance action that fits the situation. Your chosen contacts and alert preferences are configured in advance.
The configured app, SMS or email channels carry the request and available location information, according to your setup.
Connected Helpers can review the information shared with them, check the available position and call or message you.
Your Helpers assess the situation with you. If urgent assistance is needed, they can contact the appropriate local services.
A Helper does not need the app
Add your Helper’s contact details and configure the SMS and email options. They can receive those notifications through their normal messaging or email service without installing the app.
App-based chat and maps require app access. SMS and email delivery depend on valid contact details, permissions, the chosen settings and the available services.
Foundation · Quick emergency call
Use the app’s quick-call action to start a telephone call to the appropriate local emergency number. Confirm the call if your phone asks, then explain what is happening and follow the operator’s instructions.
You make the call and speak with the emergency operator. This uses your phone and its available telephone service; sending an app alert does not establish that emergency services have received or accepted a case.
Inside the no-cost app · Location
A shared GPS position helps your Helpers understand where support is needed. The map brings available location, the assistance alert and your Protected contacts into one view.
GPS location & maps · no-cost Foundation
If you are someone’s Helper, their shared position can appear on your map. Your Protected list brings together the people you have agreed to support. For non-emergency sharing, the person can choose which Helpers see their position.
They activate location sharing or use an assistance action that shares available location.
Follow the available position as it updates. The map and contact information help you identify who may need support.
Review when the position was updated, then call or message the person to understand what is happening.
Location may be approximate or last known. Updates require the appropriate permissions, an active supported app or device and an available connection. Routine sharing follows the person’s selected Helpers. Maximum alarm is different: all their Helpers are notified, including those excluded from routine sharing.
For app setup and the current controls, see the Help Me Now tutorial.
Foundation · Included at €0
A photo, a voice message or a file can explain what a short alert cannot. Share relevant information with your connected Helpers, then return to the conversation and its history.
File Manager
Use the app’s file and media tools to capture or share a photo, a short video, a voice message or a supported file in chat with your connected Helpers. Available location can accompany the information according to the action and settings.
The available formats and controls depend on your app version. App memory can be managed through the available settings.
Your actions & your Helpers’ actions
Review the actions you and your connected Helpers perform in the app, with their date and time. The conversation records the sequence of alerts, shared updates, messages and follow-up actions available to you.
Your profile also provides your action history. Return to the sequence to understand what happened and when, within the relationships and information shared with you.
Profile & preferences
Manage your profile, Helpers and Protected relationships. Choose who receives non-emergency updates, review GPS and SMS preferences, and select the available language and appearance settings. Maximum alarm still notifies all your Helpers.
Keep contact details current and understand the settings together with the people who may receive your alerts. The app also provides access to its tutorial, support and privacy information.
Service messages & advertising
Help Me Now can use its app communication area for service updates, practical tips, public-interest information and advertising messages.
These messages are part of the app experience. The Foundation’s core safety functions remain free of charge forever; optional hardware is a one-time purchase, with no monthly or annual Help Me Now fee.
Your trusted Helpers
A Helper is someone you choose to support you: a relative, friend or caregiver. In the app, your Helpers support you; your Protected contacts are the people you have agreed to support.
You can exclude individual Helpers from non-emergency functions and location sharing. For example, share your position with friends while leaving your parents out of that everyday map view.
This lets you keep your support network in place while deciding who sees your routine updates. Review the sharing options in the app with the people involved.
Maximum alarm · HELP
A maximum alarm notifies everyone in your Helpers list, including people excluded from non-emergency sharing. Everyday sharing preferences do not exclude them from this urgent alert.
Helpers can receive SMS and email without the app ↑
Agree how your Helpers should follow up. Notification delivery depends on your configuration and connection; it does not confirm that someone has read the alert or can respond.
Illustrative sharing choices. Set up your own Helpers and contact channels in the app.
Everyday reassurance
Safety Timer is for a defined period: agree when someone should hear from you, then set your countdown. For a regular wellbeing confirmation, I Am Alive is explained next.
Safety Timer · no-cost Foundation
Choose the time window for a period when you want an agreed follow-up.
End the timer before it expires to confirm that the planned check-back is complete.
If it expires, configured Helpers can be notified with your last available location so they know to contact you.
Set your timer in advance. If danger becomes immediate, use the maximum alarm or contact local emergency services when you can. A timer alert prompts your Helpers to follow up; it does not establish what has happened.
I Am Alive · Daily wellbeing check-in
A simple confirmation from you. Reassurance for the people who care about you. If the expected confirmation is missed, your configured Helpers can be notified so they know to contact you.
I Am Alive · no-cost Foundation
Set up your trusted Helpers and agree who will contact you if a confirmation is missed.
Choose the daily or periodic arrangement supported by your app settings. Make sure the people involved know when a confirmation is expected.
Use the I’m Alive action to make your check-in. A short confirmation keeps that personal connection open.
According to the configuration, your Helpers can be notified when you have not checked in. They can then call or message you and decide what support is needed.
The check-in is your confirmation, not an automatic medical measurement. A missing confirmation is a reason to contact you; it does not itself establish an emergency or dispatch a responder.
For people living alone, older people, families and anyone who wants a regular connection: agree the routine together while respecting the person’s independence. I Am Alive is open to everyone.
| Safety tool | What it is for | What you do |
|---|---|---|
| SOS | Requesting assistance when you need help. | Activate the appropriate assistance action in the app or through a supported device. |
| Safety Timer | Extra reassurance for a defined period. | Set a countdown and deactivate it in time. If it expires, the configured contacts can be notified. |
| I Am Alive | A daily or periodic confirmation of wellbeing. | Make the expected check-in. A missing confirmation can prompt your Helpers to follow up. |
Our origins. Our purpose.
Help Me Now began as a social project against gender-based violence, helping people at risk ask for support. That commitment remains at its heart, with a purpose that now reaches anyone who needs assistance, reassurance or a closer connection to trusted people.
People face different risks, but the ability to ask for support should be accessible to everyone. That is why the Foundation remains free of charge forever: the social purpose comes first, with optional equipment for people who want another way to reach their network.
Who Help Me Now is for
Different ages, different routines, the same need to stay connected to people who care. Help Me Now puts the individual and their trusted network at the centre.
Danger, intimidation or an unexpected incident can leave a person needing support. Help Me Now gives people a way to alert their trusted network and share relevant information.
Illustrative situations showing personal safety and assistance needs. Your Helpers and response arrangements are chosen in advance.
Keep your trusted circle connected.
Parents and caregivers can bring together the people a family relies on, with a clear way to request help, share available location and stay in touch. An appropriate wearable adds a physical assistance control for a child or family member. Setup, contacts and permissions should reflect the wearer’s age and needs.
Independence, with people close by.
An accessible SOS control and regular check-ins help older people stay connected to those they trust. Relatives and caregivers can receive an alert and follow up when support may be needed. Choose a wearable and connection route that suit the person’s mobility, routine and comfort with a phone. Explore support for older people and caregivers ↓
Your trusted network, within reach.
Help Me Now began with a social purpose: standing against gender-based violence and supporting people at risk. SOS, communication and location sharing offer a way to involve chosen people when a situation feels unsafe, while keeping control of who belongs in that network.
Stay connected as life opens up.
Bring the people you trust with you through study, commuting and independent life. Keep contacts organised, share relevant information when assistance is needed and use a timer for moments when you want someone to know if you have not checked back in.
Familiar people, wherever you go.
When places and routines change, your personal support network still matters. The app brings assistance requests, available position information and communication together, so selected contacts can understand where you are and what support you are asking for.
A connection through everyday life.
Daily reassurance matters as much as an urgent alert. I Am Alive Check-In gives you a way to confirm you are well, while your chosen contacts know when to follow up. An SOS wearable can make the request for assistance easier to reach at home or outside.
Older people, families & caregivers
Help Me Now can bring an older person and the people who support them into an agreed personal network. Begin with the Foundation, completely free of charge. Choose optional equipment when it makes asking for help easier.
Designed around the person
A person who finds a smartphone difficult may benefit from a physical SOS control. Someone who already uses the app can request help, make an I Am Alive confirmation or share information with the people they trust.
The choice should reflect the person’s dexterity, confidence and routine. Relatives and caregivers can help with the initial settings, keeping the person involved in who receives their information and what support they want.
Explore the device connections ↓Keep the SOS action understandable and accessible. Use the app’s daily check-in when an agreed confirmation is useful, with chosen Helpers knowing what to do if it is missed.
An urgent alert, a missed check-in and a routine shared position call for different follow-up. Agree who will try to contact the person and how the family will stay informed.
Helpers and Protected relationships connect the people involved. App communication and the available action history help them follow what has been shared and when.
The app works from a supported phone. A compatible Bluetooth SOS control adds a physical button; a home gateway can provide an onward connection inside its installed coverage when carrying a phone is impractical. A supported cellular device offers a separate route outside the home without a paired phone.
Before choosing, discuss button accessibility, comfort, charging and the connection available where the person spends time. Equipment is a one-time purchase, with no Help Me Now subscription. Independent watches use a customer-provided compatible SIM and the customer’s operator.
Agree the follow-up
Choose Helpers who understand their role and the channels they should monitor. Configured SMS and email can notify a Helper who does not have the app installed.
The person can exclude individual Helpers from non-emergency updates. Maximum HELP is different: all Helpers are notified, including those excluded from routine sharing.
Agree an I Am Alive routine and what the selected Helpers should do if confirmation is missing. A check-in is a personal confirmation, not a medical measurement.
Future care coordination. Agreed visits, reminders and coordination with participating volunteers or associations are ideas for future pilots. See how they fit into the wider assistance vision ↓
02 / Optional hardware · Pay once
The app at no cost is the starting point. If you want a physical SOS control, add a wearable; if the setup needs a home receiver, add a compatible gateway. There is no Help Me Now subscription. The three independent watches use a customer-provided compatible SIM and the customer’s chosen operator.
A watch with a physical assistance button, chosen around the wearer’s needs and supported connection.
Illustrative use of an SOS watch. The selected device determines whether a nearby phone, gateway or cellular service is required.
Hardware & prices
Choose the function and connection that fit the wearer. Hardware sales open on 11 January 2027. Explore the devices and VAT-inclusive prices below; the Foundation app is already available, completely free of charge.
The SOS button, SOS card and W8 need a receiver: a nearby phone running the app, or a compatible BLE gateway.
The three cellular watches use their own SIM/eSIM route. They do not need a nearby phone or Bluetooth gateway to send the supported alerts.
01 / Physical SOS · Bluetooth
€29
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Phone app or gateway required
A compact button that lets you request assistance without opening the app. Pressing the physical control sends the event through a compatible receiver to your configured support network.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
02 / Card-format SOS · Bluetooth
€39
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Phone app or gateway required
A card-format badge with a physical SOS button, worn on a lanyard or alongside a card. An alternative to a wristband when you prefer to keep the assistance control within reach without wearing a watch.
The card has no independent cellular connection or built-in GPS position service. Supported alerts and receiver compatibility must match the selected setup.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
03 / W8 · SOS button + BLE
€39
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Phone app or gateway required
A wrist-worn SOS control for people who prefer to keep the button on their wrist. W8 uses Bluetooth Low Energy to pass the assistance request to a nearby receiver.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
04 / GPS + SIM · Independent connection
€79
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Your own SIM · your chosen operator
No nearby phone or gateway needed
A safety watch with its own GPS and supported cellular connection. It can transmit an SOS and available position without relying on a nearby phone or Bluetooth gateway.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
05 / Biometric functions · SOS + BLE
€99
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Your own SIM · your chosen operator
No nearby phone or gateway needed
Combines a physical SOS control with body and wellness readings from the chosen watch’s sensors. Its own cellular route allows independent alert transmission; Bluetooth supports compatible companion functions.
Biometric readings are model-specific wellness information. No medical diagnosis or certification is implied.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
06 / Plus · Biometric functions + fall detection
€129
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
Your own SIM · your chosen operator
No nearby phone or gateway needed
The Plus configuration adds fall detection to physical SOS and biometric functions. It is intended for people who want an additional way for the device to recognise a potential assistance event, alongside the manual SOS button.
Fall detection has operating limits and may miss a fall or trigger incorrectly. The catalogue picture is an illustrative device-family reference; the supplied Plus model may differ.
Printed setup and connection instructions included in the package.
Prepare your selection ↓
07 / Home receiver · BLE to Internet
€109
One-time price
VAT included
No monthly or annual Help Me Now fee.
+ €5 shipping per device · EU only.
€10 first account activation, paid once.
BLE receiver · Internet required
A fixed receiver that connects compatible Bluetooth SOS buttons, cards and W8 wearables to the network. Within its installed coverage, it provides an alternative to using a phone as the receiver.
Printed setup and connection instructions included in the package.
Prepare your selection ↓All shown amounts are in EUR and include VAT. Equipment prices are per device, paid once when sales open. First account activation is €10 once; standard EU shipping is €5 per device, including devices in the same parcel. There is no Help Me Now subscription. The three independent watches use your own compatible SIM and your chosen operator; any carrier charges follow your contract with that operator. A companion app may support setup or additional functions, but it is not the transmission bridge for these watches.
Pictures are device-family references from the SecureNet catalogue. The supplied model determines the precise measurements and functions. Foundation app features are not automatically functions of every watch. The Plus image is illustrative; exact model details are confirmed before supply.
Your personal setup
Choose the equipment around the person’s routine. Start with the no-cost app, add a phone-connected SOS control, or select an independent cellular device. Each route makes clear what you need to buy and how the connection works.
| Your choice | How it connects | What you pay for |
|---|---|---|
| The app on your phone | Your phone’s supported connection. Your Helpers and app settings. | Foundation €0, free of charge forever. Your normal phone and network costs remain yours. |
| A Bluetooth SOS control | A compatible nearby phone or an installed gateway provides the onward connection. | The device, and a gateway if chosen. The Foundation’s core features stay free of charge. |
| An independent cellular wearable | The selected device uses its own supported cellular route. | The one-time device price. Your own SIM and your operator’s charges. No Help Me Now subscription. |
Choose around the wearer. Check comfort, button accessibility, charging and whether a phone is normally nearby. For a child, adults should manage contacts and sharing permissions under the applicable app terms. Confirm the exact functions, equipment, connectivity and service terms before choosing.
Hardware sales from 11 January 2027 · VAT included
The Foundation stays completely free of charge, forever and for everyone. Explore optional hardware at the VAT-inclusive price shown on its card. Sales open on 11 January 2027. First hardware activation is €10 once per account; standard EU shipping is €5 per device. There is no monthly or annual Help Me Now subscription.
Help Me Now Foundation
€0
For you and your Helpers.
One-time equipment purchase
€29–€129
Every device has its own price, including the €109 gateway. You purchase the equipment once, with no Help Me Now recurring fee.
The €29 button and €39 W8 need a phone with the app or a compatible gateway. The other three watches have their own supported cellular route.
See every device and its price ↑Independent watches
No Help Me Now fee
Use your own compatible SIM in the GPS & SIM, biometric and Plus watches. You choose the operator and its plan.
Any SIM, data or messaging charges follow your contract with that operator. They are not a Help Me Now subscription. Active service, coverage and device charge are required.
Ask about compatibility ↓One account activation: €10, once. Add further compatible devices without another activation fee. Standard EU shipping: €5 per device, even in the same parcel. Printed setup and connection instructions are included in the package. Foundation stays at €0 without buying hardware or paying activation.
For businesses and public bodies
Help Me Now focuses on people and their personal networks. For employee safety, multiple sites, operational teams and organisational coordination, discover SecureNet by Help Me Now.
Explore SecureNet ↗Our next horizon · Future developments
We envision a request for help bringing people together around you: the people you trust, a professional assistance centre, community organisations and, in time, AI that helps coordinate the response.
Turn a request for help into a clear path to human support, with the relevant information reaching the people who can act.
This chapter describes our development vision. These additional services are not available today; the Foundation and current device options are presented above.
Your request and your choices would connect the different parts of the future assistance network.
Your chosen Helpers, with the relationships and sharing preferences you set.
Human operators with a control panel, telephone contact and agreed response procedures.
Your request.
Your information.
Your choices.
Participating people and organisations with local knowledge and defined roles.
A shared understanding of the situation, with communication and follow-up connected.
Concept of the future ecosystem. Personal Helpers are part of the current Foundation; professional and community services, and AI coordination, are future developments.
01 / Emergency assistance centre
A planned professional assistance service would connect a supported app or wearable to a contracted assistance centre. An operator would receive the request with the information needed to begin a personal follow-up.
The operator would attempt to call you, understand what is happening and work through the agreed response procedure. Available location, contact details and shared information would help give that conversation a starting point.
If you cannot be reached or urgent help is needed, the procedure could include contacting the appropriate emergency services and passing on the available information.
The planned operator console would keep the alert, contact attempts and relevant updates together. A person handling the case could follow its progress and hand it over with its context, keeping the relevant information available as assistance continues.
The service would define who handles a request, how escalation works and what happens when a contact attempt receives no answer.
The panel brings the alert and available information to an operator.
The operator attempts a telephone conversation and reviews the situation.
Follow the agreed procedure, including emergency-service contact when appropriate.
Record the contact attempts and updates needed for continued follow-up.
A future professional service, chosen separately. Provider agreements, territories, operating hours and service procedures will define its scope before launch. This private assistance centre is distinct from public emergency services and is not yet part of the current offer.
02 / Global Helpers & associations
The Global Helpers vision would connect personal networks with participating volunteers, mutual-aid associations, NGOs and selected support organisations.
Participating Helpers could bring knowledge of the area, language and community resources. Associations could contribute the experience and support appropriate to their role, including work with older people, disability and vulnerability.
The aim is to help a request reach suitable people and organisations according to agreed responsibilities, participation and availability.
The network would define how participants join, which information they can access and how they coordinate with a professional centre when one is involved. Identity checks, consent and clear escalation rules would shape participation.
Community assistance would complement personal support and the appropriate professional services. The person asking for help would remain central to the sharing choices.
A moderated space could connect useful local information with practical assistance: relevant notices, community support and updates that remain current for a defined period.
Future pilots could explore agreed visits, reminders and confirmations between an assisted person, their family and participating caregivers. Each role would see the information needed for its part in the support arrangement.
Appointments and shared care-coordination tools are proposals for future work; they are not current Foundation features.
03 / Later evolution · AI coordination
Our AI vision is to connect the request, relevant information and participating people into a clearer assistance journey. Human operators and community partnerships can develop first; AI would add a later layer of understanding and coordination.
A conversational assistant could help a person describe the situation by voice or text, collect relevant context and identify information still needed. Translation could help users and Helpers communicate across languages.
The AI could help organise alerts, shared location and updates, suggesting appropriate follow-up under defined permissions and response rules. Operators would retain oversight of important decisions.
Summaries and shared updates could help Helpers, associations and the centre understand what has already happened and what action remains, reducing repeated explanations during handovers.
Consent-based routines and compatible device signals could support proactive check-ins and context-aware warnings. Smart glasses, AI earbuds, sensors and other supported devices could offer further ways to ask for help.
A further ambition · Authorised voice assistance
When applicable law, authorisations and emergency-service arrangements permit it, a future voice-capable AI chatbot could place a call, speak with the emergency operator, and communicate your relevant details, available location and what is happening.
The aim would be to provide a clear account of the request and relevant context when a person needs assistance communicating. Suitable service agreements, data permissions, technical validation and a defined human escalation path would be essential.
This capability is not available today. The current app’s quick-call function remains a telephone call that you confirm and conduct yourself.
An open starting point
The Foundation will remain completely free of charge, forever and for everyone. Optional hardware is a one-time purchase. There is no current Help Me Now subscription; the scope of future services will be communicated as they are introduced.
This vision will develop through selected providers, community participation and supported integrations. Availability, coverage and prices will be communicated as each service is introduced.
Frequently asked questions
The essentials about the app, Helpers, wearables and your personal setup. Every answer is available below as you scroll.
Help Me Now is a personal safety app and connected wearable offering for individuals, families and caregivers. It brings SOS requests, trusted Helpers, available location information, communication and everyday check-ins together around the person.
The Help Me Now Foundation and its core safety features remain completely free of charge forever. Optional hardware is a one-time purchase. There is no monthly or annual Help Me Now subscription. The independent watches use your own compatible SIM; any carrier charges are paid under your agreement with your operator.
Helpers are the trusted people you choose. You can exclude individual Helpers from non-emergency sharing: for example, let friends see your routine position while leaving parents out. Maximum alarm notifies all your Helpers, including those excluded from routine sharing. Agree how they should follow up and keep their contact details current.
No. Configure their phone number, email address and the relevant SMS and email options: they can receive those notifications without installing Help Me Now. App-based chat and maps require app access. Delivery depends on valid details, settings, permissions and available services.
There are two alarm levels. Maximum alarm (HELP) means “I’m in immediate danger.” Minimum alarm (Notify Helpers) means “I may be in a dangerous situation.” Configure your Helpers and alert channels beforehand, and follow the current in-app instructions for the activation and confirmation steps.
Safety Timer is for a defined period: you set a time and confirm you are safe before it expires. I Am Alive Check-In is for a daily or periodic confirmation of wellbeing. If the expected action is missed, the configured Helpers can be notified according to your settings.
The €29 SOS button, €39 SOS card and €39 W8 need a nearby phone running Help Me Now, or a compatible BLE gateway. The three cellular watches use their own active supported SIM/eSIM connection and do not need a nearby phone or BLE gateway for supported alerts. Cellular coverage, charge and correct configuration are still required.
Yes. The device choice should reflect the wearer’s age, fit, ease of use and communication needs. Parents or caregivers can discuss the appropriate SOS control, connection route and contact setup with the team. App accounts and data sharing must follow the applicable age requirements and terms.
No. These are model-specific capabilities. Bluetooth SOS devices, cellular location devices and advanced or biometric wearables serve different needs. Confirm the exact functions and connected services for the selected model. Wellness readings do not replace professional medical assessment.
A remote alert needs a working supported route. Bluetooth requires a nearby connected receiver; cellular devices require coverage and an active service. SMS or another configured channel may help where available, but no route provides universal coverage. Check charge, permissions and connections regularly.
No. In an emergency, call the appropriate local emergency number when you can. The app supports personal alerts and communication; it does not guarantee that a contact has read an alert or that an emergency service will respond. Future authorised integrations are described separately below.
Download the app, review the tutorial, choose your Helpers and configure permissions and alerts. For a wearable, tell us who will use it and whether a phone will normally be nearby. The team can explain device options, connectivity, setup and any separate service costs.
File Manager lets you share supported photos, videos, voice messages and files in chat. The app records your actions and your connected Helpers’ actions with their date and time, within the conversations and information shared with you. Your profile also provides your own action history.
Yes. Help Me Now can include advertising, service updates and public-interest messages in its app communication area. The Foundation’s core safety features remain free of charge forever. This website does not add advertising trackers or ad embeds.
The app lets you start a telephone call to the appropriate local emergency number. Confirm the call when required and speak directly with the emergency operator. This is separate from notifications to your Helpers and does not mean a professional centre is automatically monitoring your alerts.
Hardware sales open on 11 January 2027. There is no Help Me Now subscription: pay the device price, €10 first account activation once, and €5 shipping per device within the EU. All shown prices include VAT. Further devices do not incur another activation fee on an already activated account. Independent watches use your own compatible SIM and operator; carrier charges follow that contract. Foundation remains completely free of charge. The future professional assistance centre is in development and is not part of the current offer.
Start with Help Me Now today
Foundation is already available at €0, forever. Explore optional hardware ahead of the 11 January 2027 launch, with no monthly or annual Help Me Now fee.
Your checkout preview · Prices include VAT
Equipment, one account activation and delivery: each item is shown separately. Standard shipping costs €5 per device, including devices sent in the same parcel. Sales and delivery will initially cover the European Union.
€10 activation. Once per account.
Connect further compatible devices without another activation charge. If already activated, provide your account email so we can verify this before payment.
Setup instructions in the package.
Printed configuration and connection instructions are included. The button and W8 need the app or a compatible gateway; the three independent watches use your own compatible SIM.
Prepare your selection and explore the full checkout below. Orders and payments are closed until the hardware launch. You can request a non-binding reservation for our first shipments.
For app support, device compatibility or a family and caregiver setup, contact our team.
worldvanguardgroup@gmail.comThis website is not an emergency service. In immediate danger or a medical emergency, use the appropriate local emergency number.